NiCE Cognigy · NiCE CXone

How Allianz Partners built Emma on NiCE Cognigy

Ready
0:00Demo clock (video unavailable here)
Video, live Cognigy flow and caller's phone play in sync
9:41
9:41
Tuesday 3 September
Racheal's phone
Allianz Roadside
calling…
✦ Emma · AI agent
A
Allianz ›
Text Message · Today 9:42
Allianz Roadside: tap the link to share your exact location so we can send help.

https://trial.cognigy.ai/xapp/rsa-k7q2xmThis is a demo message for demonstration purposes only.
Allianz Roadside AssistanceReference RSA-2026-K7Q2XM

Share your location

Hi Racheal, tap the button below so we can send help to your exact location.

IssueFlat Tire
Vehicle2021 Toyota Corolla Hatch, Silver
🔒 trial.cognigy.ai
Emma
MG - Customer Projects
MG - Allianz - Roadside
ChartNLUSettings
NiCE CXone AgentLive Follow
SnapshotNo Snapshot
MG - Allianz - Roadside
TESTINFOSETTINGS
Following:live call

Now it's your turn

Emma is live on NiCE Cognigy. Call her from your browser and try the same journey: a flat tyre, an accident, or anything in between.

1:20flat tyre resolved end to end by Emma
0forms or app installs for the caller
Full contexthanded to a CXone agent on escalation
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